1. SuperBox is an English-based Android TV box for home streaming entertainment. The latest SuperBox S1 Pro has 2GB of RAM and 16GB of storage, utilizes quad-core ARM Cortex-A53 processor, supports Android 7.0 Nougat OS and dual-band WiFi. By simply connecting to your TV and the internet, you’re free to enjoy the smoothest home theater experience.SuperBox S1 Pro
2. Local Shops, Online Stores:
Wherever you buy SuperBox S1 Pro from, please be sure your seller was authorized, otherwise your SuperBox might lose warranty or get locked!
3. SuperBOX Limited S1 Plus is the anniversary edition of SuperBox, in comparison with the well-liked SuperBox S1 Pro, it comes with 4GB of RAM, 32GB of storage, and offers impressive 2 years warranty.
4. In terms of hardware: S1 only supports 2.4G network and has 1GB memory; S1PRO supports 6K, 2GB memory, and supports mobile phone remote control. In terms of content: S1PRO has UK channels. (See the spec for more information ).
5. Watching a stream of movies, TV shows, Sporting events won’t violate U.S. copyright law. SuperBox is just like any other Android TV box on the market, we can not control what software customers will use. And you won’t encounter a law issue unless uploading, downloading, or broadcasting content to a large group.
6. Yes, SuperBOX only needs internet connection, it does not have country restrictions.
Due to its lightweight design, you can also bring SuperBOX in your travels and plug it in hotel rooms. SuperBOX is a perfect travel companion.
7. VPN services or IP unblocking services are not required to operate SuperBOX.
8. Our recommended internet speed for operation is 8Mbps for VOD streaming however, for live HD quality streaming you may want speed much higher than that. I would suggest find out what’s your current internet download speed then let us know so we can advise.
9. SuperBox software engineers will release updates from time to time.
Rest assured that all the need updates and fixed will be released as needed for better customer experience.
Discounts are applied when you order in bulk.
11. Our preferred mode of payment is Paypal. However we accept the following forms of payment:
Credit Cards: ( American Express, Discover, Mastercard, Visa) thru Paypal.
12. We prefer PayPal for international payments only.
13. We do not accept any other form of international currency, including cash, and will not accept any checks or money orders drawn on non-US banks.
14. We generally ship using USPS Mail within the United States using one of the shipping methods as offered in our listing.
Delivery time estimates as provided by USPS are:
US Postal Service Priority Mail: Estimated delivery time 1-3 days
US Postal Service First Class Mail: Estimated delivery time 2-5 days.
US Postal Service Media Class Mail: Estimated delivery time 2-9 days
15. We can ship the ordered SuperBox by land, air or sea. (DHL, UPS, Fedex).
16. Yes, if your device is defective and you are within your 1 year warranty period, we will either repair or replace your unit free of charge.
17. If you have any questions or concerns, please feel free to email us at ourCustomer Service: Send us an email and we will respond as quickly as possible. Average response time is up to 24 hrs for email.
18. If you have purchased an item from us and have not received any emails, please note the following:
Be sure that your spam filters are allowing our emails to get through.
Our system will always send an email to confirm your purchase, and another email to confirm that we have received your payment.
Make sure that the address you have registered with Marketplace is correct as that is where all of our emails are sent.
Please contact us to resolve any issues there may be.